2011 Trends Report: Enterprise Resource Planning (ERP)

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Enterprise Resource Planning ( ERP) automates many aspects of an organization’s operations, cascading across traditional boundaries of operations, finance, manufacturing and more. As such, changes in the ERP market can cause a ripple effect in your business. In this guide, Focus Experts in the ERP industry share eight of their 2011 predictions for ERP, so businesses can plan around changing tides and trends.

Contributing Experts:
Steve Christensen, Chairman/CEO, Babbleware Inc.
Dana Craig, CEO, Quickstone Software, LLC
Tim Hourigan, Partner, Armanino Consulting
Robert Israch, Partner, Armanino Consulting
Michael Krigsman, CEO, Asuret Inc.

What are the top ERP trends to watch in 2011?

1. The days of open-ended, hourly consulting based on a bottomless purchase order are over.

“Today, enterprise buyers are unwilling to tolerate the economic waste and lost opportunity costs associated with expensive ERP boondoggles.” (Krigsman)

“Suppliers, employees and customers will continue to try and collaborate to increase financial performance of all participants.” (Christensen)

2. Buyers will expect greater accountability from software vendors and consulting companies.

“The maturity of ERP, combined with difficult economic times, has created an environment where buyers will demand specific results from vendors.” (Krigsman)

“The economy has been in hibernation for a few years now. Although there are some signs of improvement and growth, businesses will continue to be conservative with IT expenditures, and that includes ERP systems. Tight budgets will lead to laser-focused expectations of feature requirements and implementation timelines.” (Craig)

3. Packaged, or productized, services offerings will gain traction.

“Well-defined, fixed-price consulting solutions that include configured software and a concrete set of services and deliverables will gain acceptance.” (Krigsman)

4. Slower, departmental implementations will gain favor over sweeping enterprise-wide changes.

“Products that are foundational and scalable will have an edge over ones that provide an all-or-nothing approach.” (Craig)

5. SaaS and cloud computing grow, making more of an impact on the ERP space.

“Small and midsize businesses are increasingly moving to the cloud as their preferred method to run their business, and now larger enterprises are implementing cloud technologies to manage subsidiaries, international divisions and departments of their companies.” (Israch)

6. An increasingly distributed enterprise will drive enterprise mobility efforts.

“Enterprise mobility will appeal to those making first-time selections as well as those looking to extend their existing ERP solutions. Mobile offerings that access and extend enterprise data are no longer toys or novelties. They will be seen as requirements for providing true value.” (Craig)

7. Collaboration tools will gain momentum in ERP offerings.

“The exciting 2011 ERP trend we’ll see more of is what I’ll call ‘collaborative ERP’: mashing traditional ERP capabilities with other collaborative tools. A great example of this is using Microsoft Office Communicator embedded and enabled applications to access information stored in an ERP solution. This extends other familiar collaborative tools such as Outlook, Word, Excel and SharePoint integrated with ERP for structured and unstructured transactional and BI-centric information access and presentation. And it does so in real-time, with a compelling ROI given many of the tools are essentially free/sunk costs.” (Hourigan)

“Vendors need to come to the table with an understanding of how tightly integrated collaboration tools can provide measurable value to users within the enterprise as well as those the enterprise serves.” (Craig)

8. It won’t be the ‘global village’ one might expect.

“Governments of the world will make it more difficult to work across, as well as within, borders; adjusting currency, tax policy and regulations that impact a company and its supply chain.” (Christensen)

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us.

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