Jul 25

Three Common ERP Myths De-Bunked – Myth #3: Selecting on only functionality

team_workWe are told time and time again, we should not always be so quick to believe everything we hear, and this also holds true in the software industry – particularly ERP.

In my first blog on de-bunking common ERP myths, I discussed the fallacy that ERP is too hard to learn. In my second blog I explained why there is no such thing as a one-size-fits-all ERP system. In this blog , I discuss why there is more to selecting an ERP vendor than just the technology and the functionality, and this is certainly true of SYSPRO.

Myth #3- Technology and functionality is the only thing I need to consider when selecting an ERP vendor

It is a fairly common assumption that technology is the only thing to evaluate when selecting an ERP vendor. While the functionality of the product is absolutely critical, there are several non-technical factors that are also important to take into consideration. Three that easily come to mind are a vendor’s culture, consistency and customer success – the three “c’s”.

Culture: Select an ERP vendor that matches your company culture. Getting an ERP system and up and running is the start of the relationship; the real value comes down the line when you can really start leveraging the system. To do this, you need to work closely with your vendor or their partner. Having the same culture and value system as your provider goes a long way when ensuring things get done right. How many times have you heard the saying, “The right people make it happen.” Yet, when selecting vendors, people often forget to stop, observe and consider how we will get on with our vendors for years to come. Address this proactively instead of suffering the consequences down the line.

Consistency: Consistency paves the road of success. Select vendors that have long, positive track records, have been around for many years, and have successfully delivered thousands of systems while maintaining a consistent leading role in their respective sector. Stay away from vendors that are undergoing continuous public company and investor changes, acquisitions, or have purchased so many different products that they are forced to streamline the breadth of products actually owned by them. Companies with too many ERP products struggle with focus, fit and overlap. Look for a vendor that has a proven long-term record of consistency across the board.

Customer Success: Success is the ultimate goal for all involved parties, but it’s important to look for success not in the words of the vendor, but more importantly in the happy testimony of their customers. Are customers talking about the success they’ve experienced with the vendor and the software? Are the successful customers in the same industry as you, or in similar or allied industries? Don’t be scared to ask a vendor for customer references or success stories, or to even request attending one of their user conferences to see first-hand how the vendor interacts with their own customers. Make sure to check out SYSPRO’s customer testimonials here.

No matter what the subject may be, hype and myth are inevitable in life; it’s important to do your research and collect accurate information. It is especially important when you are thinking about selecting an ERP partner, that you understand the culture of that company and that it is a good fit for your company. If there are any other stories you’ve heard about ERP and want to “de-bunk,” be sure to contact us at SYSPRO. We’ll help set the record straight and put you on the path to ERP success.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

-Erin Schlee, Marketing Specialist, SYSPRO USA

Erin BlakeErin Blake Schlee is a Marketing Specialist at SYSPRO USA and joined the company in early 2011. Erin attended the University of Southern California (USC) where she graduated with a BA degree in Communication from the renowned Annenberg School of Communication. Erin has extensive experience in Marketing and PR, including a past position at Tesla Motors. Erin is a member of several technology organizations, including TechAmerica Orange County and the Technology Council of Southern California. In late 2013, Erin was recognized by ERP Focus as one of their 2013 ERP Writers of the Year.

 

Permanent link to this article: http://responsibleerp.com/wordpress/three-common-erp-myths-de-bunked-myth-3-selecting-on-only-functionality/

Jul 24

“SYSPRO’S REMARKABLE JOURNEY” TITLE OF CHAINLINK RESEARCH PAPER

Chainlik ResearchWrite-Up Follows SYSPRO, Customer Presentations at JRocket Marketing Grape Escape

SYSPRO, a developer of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that the company is the subject of a CHAINLINK paper by analyst Ann Grackin, who authored the write-up following her attendance at the SYSPRO co-sponsored JRocket Marketing Grape Escape held last month in Chicago.

“I was fortunate to have meetings for several hours, one-on-one, in-depth with both Brian Stein, CEO of SYSPRO USA, and Joey Benadretti, president of SYSPRO USA, which gave me the opportunity to grill them a bit about the company, its product direction, customers, and channels,” notes Grackin, who states, “SYSPRO, remarkably, is a unique player in the market in that it does not have to play technology catch-up like many other ERPs. The company hasn’t taken a breather or gotten lost and then needing to seek redemption, unlike some in the market who need a financial safe harbor in order to keep the lights on and continue supporting their customers.”

Grackin continues: “SYSPRO demonstrates that you don’t have to be a large ERP firm to be successful. Focusing on innovation and taking really good care of the channels and customers actually does make the difference. For ERP firms, business success is more like a marathon. It requires long-term commitment and yet speed to implement the current technology trends and keep pace with the market and a growing customer list. ERP customers expect to go the distance with their software provider, often over decades. All this has paid off for SYSPRO . . .”

Noting that SYSPRO primarily sells SYSPRO software via resellers, Grackin remarks, “SYSPRO has a lucrative channel arrangement and is known for its collaborative, rather than adversarial, relationship with the channel.”

Addressing SYSPRO technology, Grackin notes that the newest version of SYSPRO ERP, SYSPRO 7, “. . . arrives in the market with impressive technology as well as upgraded methodology and tools for users . . .
“There are only a few mid-market players who really have manufacturing nailed,” she continues, adding, “SYSRO supports multi-stage, multi-level BOM production, as well as process manufacturing.

The Grackin report includes comments on the GrapeEscape presentations made by SYSPRO customers Rochester Electronics and 1000Bulbs.com: “Rochester Electronics has been able to do more than just improve cost saving. They have increased sales, margin, and productivity. What a great ROI! During his talk, Mike [Murray, Manager of Information Systems] passionately described the support he got from SYSPRO during the implementation and beyond. He’s become a strong advocate, stating that ‘SYPRO is a great business partner.’ One thing Mike told me after his speech, ‘Often, you feel like the vendor has you over a barrel. I never felt that way with SYSPRO.’”

Grackin quotes Kim Pedersen, president of 1000Bulbs.com on SYSPRO support. “Without SYSPRO’s analytic capabilities, there would otherwise have been a lot of hunch-playing versus action based on accurate information. We do this kind of weekly analysis regularly now—and can capture the best market opportunities for our products on a regular basis.”

Concludes Grackin: “My main takeaway from these presentations and those of other SYSPRO customers I have talked to is that pegging SYSPRO as a small-company-only ERP may no longer be accurate positioning. Yes, their pricing and easy-to-implement technology are a great fit for a complex small business, yet they can scale. Many of the lite-ERPs on the market just can’t go the distance.

“Another mis-positioning is to categorize SYSPRO as only a manufacturing-centric ERP. Customers like 1000Bulbs demonstrate the strong ecommerce aspects as well as the distribution back end that can support almost any business model the enterprise has. Thus, we have seen many defections—from a variety of ERPs that have not continued to evolve—to those, like SYSPRO, who have been keeping up.”

About ChainLink Research
Since its founding in 2003, ChainLink Research has quickly established its growing influence and thought leadership in Supply Chain Management. As the leading Supply Chain research firm, ChainLink works on emerging and validated best practices enabling its customers to achieve leadership in chosen markets. www.clresearch.com

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

 

Permanent link to this article: http://responsibleerp.com/wordpress/syspros-remarkable-journey-title-of-chainlink-research-paper/

Jul 23

Three Common ERP Myths De-Bunked – Myth #2: ERP is One-Size-Fits-All

shutterstock_20531969In my first blog on de-bunking common ERP myths, I discussed the myth that “ERP is too hard to learn”. In this next blog I discuss how (despite marketing attempts to the contrary) when it comes to Enterprise Resource Planning, one size DOES NOT fit all.

Myth #2 – ERP is One-Size-Fits-All

The other night, I had a hard time falling asleep and found myself flipping through infomercials at 2:30AM. I was blown away by how many advertisements aired for “one-size-fits-all” products that clearly don’t work for everyone – pants, shirts, shoes, slippers, cosmetics, etc. Every human has a unique size, shape, skin pigmentation, etc. – how could these products possibly work on every single body type? Obviously, these products were falsely advertised.

The same goes for ERP systems. What may work for a large, multi-billion dollar business might not be an ideal fit for a smaller organization. It’s important to have a vendor who knows your business’ unique needs, and provides a tailored solution to fit those needs. For instance, our Quantum Architecture Implementation Framework enables the system to understand our customers’ business environments by concentrating on four different dimensions of an organization:

•business sector and maturity
•process
•information
•technology

By evaluating these areas, we set a framework that best matches the business needs, and architects a solution that encompasses both current and future needs.

SYSPRO Customer Prudential Lighting is a prime example of an organization that learned first-hand that “one size fits all” is indeed a myth after they switched from a Tier 1 system to SYSPRO a few years ago. “The first system that Prudential chose was not an ideal fit. It was obvious that Prudential was a small fish in a very large Tier 1 vendor’s pond.

“In order to make the system work, we ended up putting a lot of money into consulting and customization fees. What resulted was something of a Humpty Dumpty system that, if we were lucky, managed an entire week without collapsing and requiring assistance from more consultants to put back together. When we switched to SYSPRO, we were treated with respect as the team took the time to not only understand how we did our business, but also why we did it in the manner that we do. They listened to every issue we had with our current system, they proposed how things could work in SYSPRO, and they outlined a path to success,” remembers Jamie Ditterline of Prudential Lighting.

No matter what the subject may be, hype and myth are inevitable in life; it’s important to do your research and collect accurate information. The myth in ERP that one-size-fits-all is something the SYSPRO implementation team has heard many times. If there are any other stories you’ve heard and want to “de-bunk,” be sure to contact us. We’ll help set the record straight and put you on the path to ERP success.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

-Erin Schlee, Marketing Specialist, SYSPRO USA

Erin BlakeErin Blake Schlee is a Marketing Specialist at SYSPRO, USA and joined the company in early 2011. Erin attended the University of Southern California (USC) where she graduated with a BA degree in Communication from the renowned Annenberg School of Communication. Erin has extensive experience in Marketing and PR, including a past position at Tesla Motors. Erin is a member of several technology organizations, including TechAmerica Orange County and the Technology Council of Southern California. In late 2013, Erin was recognized by ERP Focus as one of their 2013 ERP Writers of the Year.

 

Permanent link to this article: http://responsibleerp.com/wordpress/three-common-erp-myths-de-bunked-myth-2-erp-is-one-size-fits-all/

Jul 18

SYSPRO ERP CHOICE OF LEADING MANUFACTURER OF MINIATURE PNEUMATIC VALVES AND CYLINDERS

Clippard-LogoClippard Instrument Laboratory Selects SYSPRO ERP

SYSPRO
, a developer of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that Cincinnati, Ohio-based Clippard Instrument Laboratory, a leading manufacturer of miniature pneumatic valves and cylinders, has selected SYSPRO ERP. According to Clippard Controller Paul Dorger, SYSPRO ERP was the choice based on “functionality, documentation and support.”

Dorger notes that Clippard has been utilizing legacy software, but sought new Enterprise Resource Planning software to facilitate growth and maintain industry leadership. “We want to increase the speed with which we ship orders, enhance access to company data and improve productivity,” says Dorger, adding, “All this is necessary to accommodate our growth and position us to make acquisitions.”

About Clippard Instrument Laboratory
William Leonard Clippard, Jr. founded Clippard Instrument Laboratory in 1941, (Inc., 1946). The initial product line consisted of electrical test equipment, magnetic windings, and radio frequency coils. The first miniature fluid power devices designed and built by Clippard were for use in the manufacture of this equipment. In the early 1950′s, Clippard introduced Minimatic® components as a new product line. The need for miniature pneumatics was widespread, and since no such products had been previously available, the Minimatic® line was successful enough to become Clippard’s primary product line. Until his retirement in 1977, Leonard Clippard continued to be a pioneer in miniature pneumatics. For more information on Clippard, go to: www.clippard.com

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

 

Permanent link to this article: http://responsibleerp.com/wordpress/syspro-erp-choice-of-leading-manufacturer-of-miniature-pneumatic-valves-and-cylinders/

Jul 11

SYSPRO Espresso Mobile Solution Seen to Facilitate Executive Use of ERP

mobile_activityMint Jutras Report Predicts Executive Decision Making Will Benefit from SYSPRO Mobile Connectivity

SYSPRO, a provider of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that SYSPRO Espresso, the SYSPRO mobile solution, is the subject of a new Mint Jutras report, “Can SYSPRO Put A Genius in a Manufacturing Executive’s Pocket.”

In the report, author Cindy Jutras, President of Mint Jutras, points out that a recent SNAP (SYSPRO Needs Answers Please) Survey found a “growing recognition of the impact IT has on a manufacturer’s ability to compete.” In the past, says Mint Jutras, manufacturers might have chosen an investment in facilities, people and equipment instead of enterprise software as the tools to enhance the company’s competitive stance. However, says the Jutras report, the SNAP survey is indicative that “manufacturers now need new tools to manage . . . profitable growth.”

Mint Jutras states that in 2013, the analyst firm noted that executive access to ERP was on the rise. This trend has continued, says the report, noting that mobile access, such as SYSPRO Espresso, and the added intelligence it can provide executives, may “just serve as the catalyst and the game-changer.” Still, notes the report, while a study indicates that 32% want access to business intelligence from their chosen device (BYOD) “. . . what seems to get lost in the shuffle: many don’t realize most data from which they are likely to derive that intelligence resides in ERP.”

The Mint Jutras report lists the strong advantages enabled by the SYSPRO 7 Espresso Mobile Solution. “SYSPRO has taken many steps to insure that SYSPRO 7 Espresso provides a ‘leading edge’ solution without losing sight of what manufacturers and distributors really need.” The paper lists the following as the components of SYSPRO Espresso that make it a “strong platform:”

o Device and platform independence
o Users can personalize their user interface
o Real-time or offline access
o Secure communication
o Enable alerts to be sent via push notifications
o Uses active tile technology
o Multi-lingual support
o Mobile applications packaged with Espresso and via the SYSPRO App Store.

The Mint Jutras report: “Can SYSPRO Put A Genius in a Manufacturing Executive’s Pocket.” can be viewed here.

About Mint Jutras
Mint Jutras is a research and advisory firm focused on the business benefits of enterprise applications. Cindy Jutras, president and founder of Mint Jutras, is a widely recognized expert in analyzing the impact of enterprise applications on business performance. Utilizing over 35 years of corporate experience and specific expertise in manufacturing, supply chain, customer service and business performance management, Cindy has spent the past 8 years benchmarking the performance of software solutions in the context of the business benefits of technology.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

 

Permanent link to this article: http://responsibleerp.com/wordpress/syspro-espresso-mobile-solution-seen-to-favilitate-executive-use-of-erp/

Jul 10

SYSPRO, a Leading ERP Provider, is a True Business Partner, Says Analyst

Business handshake“Passionate User Comments Affirm SYSPRO ERP Success,” States Analyst

SYSPRO, a provider of world class, award-winning ERP Solutions for on-premise and cloud-based utilization, has announced that Nick Castellina, Aberdeen Research Research Director, Business Planning and Execution, has noted that SYSPRO, a provider of leading edge ERP technology, also reaffirmed its industry reputation for outstanding customer support at the annual SYSPRO co-sponsored JRocket Marketing Grape EscapeR. In addition to labeling the event held this year in Chicago “fun,” Castellina notes that the purpose of his blog is to report “what I learned about SYSPRO . . .

“You’re probably aware that SYSPRO is a comprehensive, flexible ERP vendor that supports a variety of industries including aerospace, automotive, food and beverage, pharmaceutical, and wholesale / distribution,” notes Castellina, who reports on the event’s emphasis on SYSPRO Espresso, the company’s mobile solution. “The solution offers easy to use ERP applications that can be accessed on mobile devices in formats that are tailored to those specific devices.” However, Castellina is quick to note, “But what I most wanted to focus on was a SYSPRO user who spoke at the press conference and sat at my table at dinner. This is because I think the speaker, Kim Pedersen, CEO and company founder of 1000Bulbs, has a story that truly speaks to how SYSPRO can be a true business partner for organizations as they grow.

“1000Bulbs is an internet-based distributor of more than 30,000 lighting products. It was started by Pedersen in 1994, with $5,000 and a ton of hard work. Pedersen had a passion, and special skill, for selling light bulbs and has since become the only competitor in its space, achieving $90 million in online sales for its lighting products. As an online retailer, SYSPRO is an integral part of 1000Bulbs’ success,” says Castellina, “listing the numerous ways that SYSPRO ERP has enabled the company to grow and prosper.”

“But really what struck me,” writes Castellina, “was Pedersen’s passion for his company as well as how thankful he was to SYSPRO for their help in its success . . . . Pedersen states that the company is growing by 30% every year, and for this reason he is thankful for SYSPRO’s scalability. The amount of internet transactions has grown exponentially, and the system has been able to handle it. Further, Pedersen is most thankful for the level of support that SYSPRO provides . . . . Pedersen stated ‘I like to say about SYSPRO that when we cry, they cry; when we laugh, they laugh.’ Our conversation at dinner really drove home how a well-suited ERP system can mean so much to a business as they attempt to establish themselves, due to how emotional Pedersen was about.”

SYSPRO USA President Joey Benadretti, adds: “1000Bulbs.com is an outstanding company that’s growing at a rapid rate, adding 1,000 to 1,200 new customers a day and shipping thousands of orders. The bond the SYSPRO community has established with 1000Bulbs.com is exemplary of the community’s culture of building and maintaining strong customer relationships, beginning with the implementation of SYSPRO ERP software, in-depth training and ongoing quality support.”

About 1000Bulbs.com
1000Bulbs.com, an Internet-based company, offers everything from simple, household light bulbs to cutting-edge specialty lighting systems. Nationally recognized for growth, innovation and customer satisfaction, 1000Bulbs.com is an influential force in the Lighting Industry. Today, 1000Bulbs.com enjoys annual sales of eight figures along with double digit sales growth. 1000Bulbs.com has been recognized among Inc. Magazine’s Top 5000 Private Companies, SMU Cox School of Business Top 100 and has received a host of other awards. Kim Pedersen, company president, was also recognized in June 2010 as Entrepreneur of the Year – Consumer Goods – by Ernst and Young within the market region that includes Dallas-Ft. Worth, TX.

About Aberdeen
Aberdeen Group is the leading provider of fact-based research helping organizations and individuals make better business decisions. Founded in 1988, Aberdeen has earned the reputation as being the “voice that matters” when it comes to understanding the implications and results of process innovation, methodology advancements, technology deployments, and business re-engineering. Contact Aberdeen at: www.aberdeen.com

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

 

Permanent link to this article: http://responsibleerp.com/wordpress/syspro-a-leading-erp-provider-is-a-true-business-partner-says-analyst/

Jul 08

Three Common ERP Myths De-Bunked (Part 1 of 3) – Myth #1: ERP is Too Hard to Learn

plan_comes_togetherAs humans, we are often quick to believe speculation and establish opinion based off what often happens to be myth. As we are told time and time again, we should not always be so quick to believe everything we hear, and this also holds true in the software industry – particularly ERP.

In the next three blogs I will be unpacking three common ERP myths, the reality behind each and how SYSPRO Software addresses them:

Myth #1- ERP is too hard to learn
Years ago on the first day of Spanish class in college, I was certain I was going to fail. Learning another language was going to be a lot of work. It was going to be confusing. It was going to be tough. I was going to have to read a lot. And study. A lot. And I was going to hate it. At least, this is what I believed about learning any foreign language based on my best friend’s experience with the same subject. However, after the first week of class, my initial negative judgment of the course started to fade as I realized how much support I actually had. My professor made our hour-long classes entertaining and easy to follow, we had access to online tutorials should we need help outside of the classroom, and any sort of educational collateral I needed was available to me via my school’s University Portal. Everything was in place to help me succeed and all I needed to do was follow the program. As a result, I developed a real interest in learning a foreign language.

I find that many mid-market manufacturers and distributors fear ERP solutions because of this same scenario. They assume the ERP vendor installs the software and then “disappears” without educating or training staff. In some cases, this may be true, but not with SYSPRO. SYSPRO and the respective reseller, support customers long after implementation takes place, and assist with an individualized education program based on each company’s unique needs. Additionally, with resources like the SYSPRO Learning Channel (SLC), SYSPRO customers have 24/7 access to webinars, tutorials and other educational material.

We have discussed how SYSPRO optimizes ERP education in past blog posts- check out a few of them here and here.

No matter what the subject may be, hype and myth are inevitable in life; it’s important to do your research and collect accurate information. This myth is just one of the fallacies that Team SYSPRO has heard over the years regarding Enterprise Software. If there are any other stories you’ve heard around ERP, and want to “de-bunk,” be sure to contact us at SYSPRO. We’ll help set the record straight and put you on the path to ERP success.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

-Erin Schlee, Marketing Specialist, SYSPRO USA

Erin BlakeErin Blake Schlee is a Marketing Specialist at SYSPRO, USA and joined the company in early 2011. Erin attended the University of Southern California (USC) where she graduated with a BA degree in Communication from the renowned Annenberg School of Communication. Erin has extensive experience in Marketing and PR, including a past position at Tesla Motors. Erin is a member of several technology organizations, including TechAmerica Orange County and the Technology Council of Southern California. In late 2013, Erin was recognized by ERP Focus as one of their 2013 ERP Writers of the Year.

 

Permanent link to this article: http://responsibleerp.com/wordpress/three-common-erp-myths-de-bunked-part-1-of-3-myth-1-erp-is-too-hard-to-learn/

Jul 01

Exciting News! SYSPRO is a Double Winner at the 2014 Network Products Guide Awards!

network products guide goldSYSPRO Captures Gold in “Hot Company” Category; Bronze for SYSPRO 7 Release in “New Products” Category

SYSPRO, a provider of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that the company is the winner of two Network Product Guide awards. The awards were presented during an awards banquet on June 23, 2014 in San Francisco.

SYSPRO, one of the software industry’s most honored companies, won Gold in the category “Hot Company,” based, on a combination of leading edge ERP software, exemplary customer service, an industry-leading customer retention rate of 98% and a depth of honors that the company and its management have received during the past several years.

SYSPRO was also named a Network Products Guide Bronze winner in the New Product Category for SYSPRO 7, the newest version of SYSPRO Enterprise Resource Planning software.

SYSPRO 7 provides users with significant benefits including greater scalability, mobility and performance to effectively streamline business processes. Styled on the latest Windows technology, the intuitive solution brings active tiles and touch screen capabilities to its existing user interface, enabling manufacturers and distributors to easily create tailor-fit environments for their own systems. SYSPRO 7 also encompasses the SYSPRO Espresso mobile solution. Device agnostic SYSPRO Espresso enables easy, anywhere, enhanced access to information on the go as well as effectively delivering SYSPRO ERP software anywhere and anytime. The SYSPRO Espresso architecture is one of the first platforms of its kind to use a single source codebase (for the business logic) to create native applications for any mobile device, with built-in powerful customization capabilities both for the end-user and for developers to engage.

SYSPRO 7 is already winning plaudits in a number of countries.

The SYSPRO Gold and Bronze awards were based on the ballots of a panel of judges who voted for both finalists and winners from many thousands of entries

Joey Benadretti, president, SYSPRO USA, voiced enthusiasm over the two newest honors. “These wins are indicative of the highest standards SYSPRO adheres to in both product development and customer service. They represent the focus SYSPRO maintains on customer satisfaction and the ways in which customer feedback is utilized in the development of new software solutions as well as software updates.”

About Network Products Guide Awards
As industry’s leading technology research and advisory publication, Network Products Guide plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. You will discover a wealth of information and tools in this guide including the best products and services, roadmaps, industry directions, technology advancements and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research methodologies developed and enhanced by industry experts. To learn more, visit www.networkproductsguide.com

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

 

Permanent link to this article: http://responsibleerp.com/wordpress/exciting-news-syspro-is-a-double-winner-at-the-2014-network-products-guide-awards/

Jun 19

1000Bulbs.com CEO Attests to a Superior SYSPRO ERP Customer Experience

1000bulbsSays SYSPRO Software Scalability/Customization Helps Grow Texas Lighting Firm 30%+ Annually,
Adds SYSPRO’s ‘Can-Do,’ ‘Fair and Logical’ Service Commitment is “Unmatched in ERP Landscape”

SYSPRO, a provider of world class, award-winning ERP Solutions for on-premise and cloud-based utilization, received high acclaim from Dallas lighting distributor 1000Bulbs.com this week during the company’s annual attendance at the JRocket Marketing Grape Escape ® analyst event in Chicago. In a speech delivered at Shedd Aquarium before 25 of the world’s most influential technology analysts, 1000Bulbs.com CEO Kim Pedersen attested to a level of customer service, scalability, customization and data/system integration capabilities that he says has fueled a 30-35% annual growth rate.

Says Pedersen, “We all hear and read regularly of big and small enterprise software providers that fall short on promises made regarding their technology capabilities, deployment schedules and resource commitments. I’d like to provide a contrasting example of a mid-sized ERP company (SYSPRO) that has provided outsized performance across multiple dimensions. The technology is not only world class and capable of supporting a complex and rapidly growing business like ours, but the corporate culture of SYSPRO is also absolutely fantastic. This is a company that cares about its customers, cares about our successes and challenges, and has shown over the past seven years that they are there to help us every step of the way.”

1000Bulbs.com is an internet-based retailer of more than 30,000 lighting-related products and employs more than 200 people in the Dallas area. The 20-year-old company operates out of two facilities and is supplied by more than 200 vendors sourced globally, and sells primarily to a U.S. customer base of both consumers and companies. 1000Bulbs.com processes more than 1,700 customer orders per day, and ships out an average of 3,700 packages daily.

The SYSPRO ERP solution, installed since 2007, has supported more than a million customers of 1000Bulbs.com, processing as many as 3,600 daily orders during the December holiday season. While SYSPRO’s typical target is mid-sized organizations, the company’s thoroughly reviewed and highly scalable Quantum Architecture model-based implementation framework has repeatedly supported a wide range of companies with revenues in the billions of dollars. SYSPRO has more than 15,000 customers, and has been in business and profitable for more than 30 years.

SYSPRO’s deployment at 1000Bulbs.com is a full suite of operational modules suitable for e-commerce solutions – ranging from financials, purchasing, human resources, order management, through analysis and requirements planning. “The company may be better known as the best in class solution for mid-sized manufacturers, but we’re a great example of how an internet retailer can thrive using its software advantages,” Pedersen said. “We would not be where we are today without SYSPRO – a company that delivers on its promises.”

About 1000Bulbs.com
1000Bulbs.com is an award-winning Internet-based lighting retailer. The company offers everything from simple, household light bulbs to cutting-edge specialty lighting systems. Nationally recognized for growth, innovation, and customer satisfaction, 1000Bulbs.com is an influential force in the lighting industry. Follow @1000Bulbs on Twitter for the latest company announcements.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

 

Permanent link to this article: http://responsibleerp.com/wordpress/1000bulbs-com-veo-attests-to-a-superior-syspro-erp-customer-experience/

Jun 19

SYSPRO Unveils New Manufacturing Survey on IT Priorities

iStock_000000172560Small87% See Ability to Compete Tied to IT Infrastructure; 48% Expect U.S. Better Positioned in 5 Years;
Profitability Cited as #1 Impact of SYSPRO ERP Solutions, Followed by Sales, then Product Expansion

SYSPRO, a provider of world class, award-winning ERP Solutions for on-premise and cloud-based utilization, unveiled today the results of the company’s twice yearly SNAP survey of the mid-market U.S. manufacturing and distribution industry. The short ‘SYSPRO Needs Answers Please’ (SNAP) pulse survey is designed to identify key trends and opinions from a random sample of 100 respondents. Results of the survey were released in Chicago this week at the JRocket Marketing Grape Escape ® IT analyst event attended by more than two dozen leading technology analysts.

Survey respondents say that the impact of technology on the ability of U.S. manufacturing companies to compete in the market is nothing short of game changing: 87% say IT has a moderate to substantial impact on their operation’s competitiveness. Interestingly, when it comes to being offered a choice between making a more basic or recurring technology investment improvement (like an ERP release upgrade, new computers or mobile devices, etc.) versus purchasing a key new piece of manufacturing equipment, SYSPRO’s initial assumptions here had an interesting outcome.

“We initially rejected placing this question in the SNAP survey since we believed zero manufacturers would admit they’d add to the burden of bringing on expensive new shop machinery PLUS undertake a new ERP release or new computer equipment purchases,” said Joey Benadretti, SYSPRO U.S. President. “But we left the question in and were we surprised by the answers: 9% of the respondents say they fairly regularly choose to undertake both projects at the same time and almost half (48%) say that this is a decision they’ve undertaken a least once or twice.”

Some industry analysts were not surprised that mid-market U.S. manufacturers are electing to undertake both equipment purchases and technology upgrades simultaneously or in tandem. “This is less about liquidity and funding than it is about the pragmatic fact that equipment expenditures and technology improvements – like mobile devices or new ERP capabilities – go hand in hand,” said Cindy Jutras, CEO of Mint Jutras. “Today, even smaller companies must marry their IT spend and equipment spend so that the two work together, particularly in fast growth situations where new capacity drives new operating requirements.”

SYSPRO U.S. management also wondered about their buyers’ perception of the general direction of the U.S. manufacturing industry; specifically, where they believed their industry would be five years from now:
• 48% said it would be marginally to significantly better
• 13% expected no change from present
• 39% said “it all depends on the next election.”

“Now, more than ever, we see that economic confidence of manufacturers is tied to their perception of the political landscape and any accompanying regulatory changes,” Benadretti said. “We look forward to measuring this five year projection after the next presidential race to see if expectations have changed.”

Since ERP solutions are the operational IT backbone of organizations large and small, respondents were asked to rank their customers on what they perceived to be the “truth of SYSPRO ERP’s impact” on their business across four variables. The results by ranking of perceived importance were:
1. They’ve become more profitable based on their SYSPRO ERP capabilities;
2. They’ve substantially grown their sales based on SYSPRO ERP capabilities;
3. They’ve been able to expand their product sets based on SYSPRO ERP capabilities;
4. They’ve extended their geographic reach of their products based on SYSPRO ERP capabilities.

“In essence, this SNAP survey once again reflects the continued importance of ERP and technology to the future of U.S. manufacturers,” noted Benadretti.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.

 

Permanent link to this article: http://responsibleerp.com/wordpress/syspro-unveils-new-manufacturing-survey-on-it-priorities/

Older posts «

» Newer posts