SYSPRO, a provider of world class, award-winning ERP Solutions for on-premise and cloud-based utilization, has announced that Nick Castellina, Aberdeen Research Research Director, Business Planning and Execution, has noted that SYSPRO, a provider of leading edge ERP technology, also reaffirmed its industry reputation for outstanding customer support at the annual SYSPRO co-sponsored JRocket Marketing Grape EscapeR. In addition to labeling the event held this year in Chicago “fun,” Castellina notes that the purpose of his blog is to report “what I learned about SYSPRO . . .
“You’re probably aware that SYSPRO is a comprehensive, flexible ERP vendor that supports a variety of industries including aerospace, automotive, food and beverage, pharmaceutical, and wholesale / distribution,” notes Castellina, who reports on the event’s emphasis on SYSPRO Espresso, the company’s mobile solution. “The solution offers easy to use ERP applications that can be accessed on mobile devices in formats that are tailored to those specific devices.” However, Castellina is quick to note, “But what I most wanted to focus on was a SYSPRO user who spoke at the press conference and sat at my table at dinner. This is because I think the speaker, Kim Pedersen, CEO and company founder of 1000Bulbs, has a story that truly speaks to how SYSPRO can be a true business partner for organizations as they grow.
“1000Bulbs is an internet-based distributor of more than 30,000 lighting products. It was started by Pedersen in 1994, with $5,000 and a ton of hard work. Pedersen had a passion, and special skill, for selling light bulbs and has since become the only competitor in its space, achieving $90 million in online sales for its lighting products. As an online retailer, SYSPRO is an integral part of 1000Bulbs’ success,” says Castellina, “listing the numerous ways that SYSPRO ERP has enabled the company to grow and prosper.”
“But really what struck me,” writes Castellina, “was Pedersen’s passion for his company as well as how thankful he was to SYSPRO for their help in its success . . . . Pedersen states that the company is growing by 30% every year, and for this reason he is thankful for SYSPRO’s scalability. The amount of internet transactions has grown exponentially, and the system has been able to handle it. Further, Pedersen is most thankful for the level of support that SYSPRO provides . . . . Pedersen stated ‘I like to say about SYSPRO that when we cry, they cry; when we laugh, they laugh.’ Our conversation at dinner really drove home how a well-suited ERP system can mean so much to a business as they attempt to establish themselves, due to how emotional Pedersen was about.”
SYSPRO USA President Joey Benadretti, adds: “1000Bulbs.com is an outstanding company that’s growing at a rapid rate, adding 1,000 to 1,200 new customers a day and shipping thousands of orders. The bond the SYSPRO community has established with 1000Bulbs.com is exemplary of the community’s culture of building and maintaining strong customer relationships, beginning with the implementation of SYSPRO ERP software, in-depth training and ongoing quality support.”
1000Bulbs.com, an Internet-based company, offers everything from simple, household light bulbs to cutting-edge specialty lighting systems. Nationally recognized for growth, innovation and customer satisfaction, 1000Bulbs.com is an influential force in the Lighting Industry. Today, 1000Bulbs.com enjoys annual sales of eight figures along with double digit sales growth. 1000Bulbs.com has been recognized among Inc. Magazine’s Top 5000 Private Companies, SMU Cox School of Business Top 100 and has received a host of other awards. Kim Pedersen, company president, was also recognized in June 2010 as Entrepreneur of the Year – Consumer Goods – by Ernst and Young within the market region that includes Dallas-Ft. Worth, TX.
Aberdeen Group is the leading provider of fact-based research helping organizations and individuals make better business decisions. Founded in 1988, Aberdeen has earned the reputation as being the “voice that matters” when it comes to understanding the implications and results of process innovation, methodology advancements, technology deployments, and business re-engineering. Contact Aberdeen at: www.aberdeen.com
SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.