Jun 18

SYSPRO Advances ERP Mobile and Product Plans at IT Analyst Meeting


SYSPRO, a provider of world class, award-winning ERP Solutions for on-premise and cloud-based utilization, will address more than two dozen of the world’s leading technology analysts this week at the 2014 JRocket Marketing Grape Escape ® annual analyst event held this year in Chicago. Advances to SYSPRO’s mobile deployment capabilities and enhancements within the software company’s release of SYSPRO 7 are being reviewed against a backdrop of two live customer testimonials from Rochester Electronics and 1000Bulbs.com. SYSPRO will also outline product plans on the company’s release roadmap.

In connection with the event, SYSPRO also is issuing two additional press releases this week, one showcasing growth results achieved using SYSPRO ERP by 1000Bulbs.com and another outlining the results of a recent survey on manufacturing trends observed by the SYSPRO community. The company will also speak about the advancement of its Einstein Brain Trust Program, which is designed to spur interest and success factors within the U.S. manufacturing industry.

SYSPRO 7 Espresso Mobile Solution
SYSPRO’s primary drivers with its new Espresso mobile solution are to provide the company’s 15,000+ customers with a leading edge solution that is as “leading edge” as any solution in the market and that reflects the specific needs of mid-sized manufacturers and distributors. Specifically, SYSPRO’s new mobile solution delivers:
• Built-in security along with an embedded management tool that controls content delivered to specific devices used by specific workers. This allows companies to control and manage any staff access/device change and create a holistic, yet flexible mobile policy;
• A single-source code base to create highly integrated and native applications for any mobile device, and is platform and device agnostic. SYSPRO also brings an unprecedented level of customization/personalization capabilities to existing applications in a graphical tile format, without modifications to the source code;
• A component architecture that supports the transference of pre-defined data and process parameters from application to application, like building blocks;
• A SYSPRO App Store where companies and third party developers have posted dozens of available apps created by and for the SYSPRO community;
• Single sign-on methodology – regardless of the device – transferring user permissions automatically;
• Support for Mac or Windows access once users are back at their desktop work environments;
• Extensive graphical capabilities for optimizing the presentation of data.

SYSPRO 7 Provides Future Solution Priorities
SYSPRO executives gave the industry analysts a sneak preview of the planned product roadmap for SYSPRO ERP going forward by identifying seven priority areas:
1. Deep Vertical Market Advances to support emerging new compliance and process needs;
2. Extended functionality for Warehousing, Tracing and Project management;
3. Enhanced global market support through additional currency capabilities;
4. New social collaboration tools;
5. New e-commerce advances to leverage already strong product capabilities;
6. Advanced Business Intelligence: embedded, predictive and automated;
7. Faster incremental feature/function/capabilities releases to customers.

“This is a new era for SYSPRO, where we are seeing faster close cycles, greater adoption by larger organizations and a flood of dissatisfied companies who are looking for real value from their ERP solutions and not achieving their goals,” explains Joey Benadretti, President of SYSPRO U.S. “We already hold the number one position for delivering the ERP market’s best customer experience, and our technology is very leading edge. Watch for SYSPRO to continue to emerge in its leadership in manufacturing and distribution market solutions.”

Rochester Electronics Attests to SYSPRO’s “Timeless” ERP Durability
During the press conference event this week at the Shedd Aquarium, SYSPRO customers Mike Murray, Manager of Information Systems of Rochester Electronics, and Kim Pederson, CEO of 1000Bulbs.com, will address the 25 analysts. Both are long-time users of SYSPRO’s ERP solution and attested to the growth of their businesses supported by SYSPRO.

Headquartered in Newburyport, MA, Rochester Electronics, which was founded in 1981, is the world’s most comprehensive solution for mature and end-of-life semiconductors. With a corporate campus comprised of its headquarters administrative building, a manufacturing building, plus several distribution facilities throughout the U.S., Rochester also has an international presence with sales offices in Europe, Germany, China and Japan.

Rochester Electronics works with customers worldwide to help turn end-of-life technology problems into Extension-of-Life® solutions. Industries throughout the world depend on Rochester Electronics to deliver critical semiconductors that have become unavailable from the original manufacturer. The company has:
• A huge inventory with approximately 3 million different pieces of stock;
• Billions of parts and finished devices – all in stock and ready to ship;
• Status as an authorized partner of more than 70 leading semiconductor manufacturers;
• Components that are 100% manufacturer traceable and certified;
• Presence in the aerospace, military, commercial, medical, automotive and other industrial vertical sectors.

Rochester Electronics also operates a manufacture-to-order parts business, which is necessary when the originally manufactured equipment is gone or when adjunct complementary solutions are needed. This is also called “authorized device recreation.” To meet this market’s needs, Rochester Electronics builds and resells more than 300,000 manufactured device types and certifies all of their manufacturing via the world’s key manufacturing quality certifications.

SYSPRO has supported Rochester Electronics since 1997 through the company’s period of rapid growth to become the leader Rochester is today. What speaks to the timeless strength of SYSPRO’s even early releases is the fact that Rochester never upgraded from its original software release and yet scaled the business with it.

“Talk about a parallel model to everything we believe in our own business model. SYSPRO stood the test of time even in its original form,” Mr. Murray said. And it was lacking the bells and whistles that were never even conceived of back when it was originally implemented. But, it did not break – closed the books, did the ordering, did what was needed to grow a company profitably.”

After the massive update to one of SYSPRO’s most current releases in 2012, Rochester Electronics gained a wide range of new efficiencies:
• Through SYSPRO’s Business Objects, the company has integrated its warehouse and CRM systems to SYSPRO, providing live inventory and customer information;
• Rochester Electronics’ warehouse processes have improved exponentially. The company no longer needs an army of people at multiple inventory receiving locations scanning inventory receipts. People resources are now better utilized on quality assurance, sales and service activities;
• SYSPRO’s Business Intelligence presentation layer helps the company make much faster, better business decisions on the fly – or longer term on issues requiring deeper analysis for big opportunities. Previously, the company had very limited insights into its operations, no real-time trending, and most of management’s decision making needed to be done by looking backwards with limited data, and lengthy processes.

Mr. Murray cites this great example of where these insights identified what would surely have been a missed opportunity. “Our services business operates at a very high margin, but previously was only a small part of our overall business model. However, we discovered through our new SYPSRO BI capabilities that we recently experienced a huge spike in demand for our services business. Since then, we’ve quadrupled our resources in our services operations, have purchased new equipment to support requests for our tape and reel services, and now have achieved a significant increase in revenue from that very high margin area.” Through the increased business, the company has now built a brand reputation as the premier tape and reel boutique shop, executing a high volume of these jobs at a high margin.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.


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Jun 05

SYSPRO Honored by SDCE Magazine for Helping Paper Manufacturer to Successfully Compete

sdc-100-logo-2014_11466401SYSPRO ERP Enables VonDrehle to Streamline Production, Reduce Costs, Go Green

SYSPRO, a developer of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced the company’s inclusion on the annual list of the “2014 Supply & Demand Chain Executive 100,” a compilation of “100 Great Supply Chain Projects” issued annually by Supply & Demand Chain Executive Magazine. SYSPRO was selected based upon the highly effective utilization of SYSPRO ERP Software by VonDrehle, a manufacturer of paper products for the “away-from-home” market.

VonDrehle initiated a search for ERP software in 1997 to facilitate growth, achieve green goals, manage costs, coordinate manufacturing and warehousing sites, implement digital dashboards and provide in-depth visibility into operations. Phyllis Durmire, Director of IT for VonDrehle, says that the selection of SYSPRO ERP was based on the broad functionality of SYSPRO financial and manufacturing modules.”

The goal was to coordinate all company locations under one “IT umbrella.” VonDrehle In this manner, updated data on inventory movements, shipping processes and other system wide transactions to be readily available to all users. By implementing a bar coding solution and tying it into the SYSPRO ERP software, even greater efficiency was also achieved for inventory tracking. “If we can’t fill an order from one manufacturing site, we’ll be able to pinpoint finished goods inventories at other sites to sustain the company’s outstanding reputation for rapid order turnaround. In fact,” she notes, “we fill about 2,750 orders each month from a roster of about 400 customers. Many place their orders directly into SYSPRO EDI, indicative of their desire for rapid order fulfillment.”

After working with SYSPRO ERP software for more than ten years, Durmire notes, “In my opinion, SYSPRO is the best operational software for smaller and mid-sized manufacturers that want to take their businesses forward with the ability to react quickly and effectively to market dynamics.” She adds: “There are large ERP providers with huge customer bases – but no one better understands the SMB (small/mid-sized business) space than SYSPRO. SYSPRO ERP software provides richness and value to companies like ours. It enables us to see exactly where our business is, analyze and change business processes and become more competitive. Beyond that, there is the ‘company intangible’ of always feeling like we have a true partnership with SYSPRO.”

About VonDrehle
VonDrehle Corporation manufactures and supplies towel and tissue products for the “away-from-home” market, which includes hotels, restaurants and a wide variety of commercial establishments. In addition, the company manufactures and buys ready-made paper dispensers to enable customers to order complete paper dispensing systems.

Manufacturing locations and warehouses are located in Memphis, TN, and Maiden, NC. The company also operates a paper mill in Rockingham, NC, and a “converting” facility in Las Vegas, NV. The VonDrehle Web site is: www.vondrehle.com.

About Supply & Demand Chain Executive
Supply & Demand Chain Executive is the executive’s user manual for successful supply and demand chain transformation, utilizing hard-hitting analysis, viewpoints and unbiased case studies to steer executives and supply management professionals through the complicated, yet critical, world of supply and demand chain enablement to gain competitive advantage. On the Web: www.SDCExec.com.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.


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May 14

SYSPRO Customer Guest Blog – SYSPRO ERP Shines a Light for Prudential Lighting

PrudentialFor more than 60 years, Prudential Lighting has engineered and produced high quality fluorescent luminaires made right here in the USA. Whether it’s collaborating with leading architects and lighting designers on a new treatment, or refining a classic, successful design, Prudential Ltg. is always driven by innovation. Our national network of independent sales representatives is among the most knowledgeable and service oriented in the lighting industry.

Our ERP journey has been quite an adventure. The first ERP system that Prudential chose was not SYSPRO- we first went live with Oracle. The fit was never ideal. It was obvious that Prudential was a small fish in Oracle’s very large Tier 1 ERP pond. In order to make the system work, we ended up putting a lot of money into consulting and customization fees. What resulted was something of a Humpty Dumpty system that, if we were lucky, managed an entire week without collapsing and requiring assistance from more consultants to put back together.

apaWe lived with this system, adding in pieces here and there as we could make them fit. We could tell that it was not ideal, but it was a case of knowing your enemy. It was the system we knew. In 2010 it became very apparent that we needed to get out.

Part of our issue with Oracle was that it had a license structure that is not friendly to the mid-size or smaller manufacturer. Rather than a concurrent user structure, Oracle utilizes a named user structure. For a smaller company that had been set up on Oracle many years before without an in house person dedicated to its maintenance, this was a disaster. We ended up with many users named for modules that had never used the module, users that had left the company, and users that needed temporary access that had never been removed as a named user. Each one required a license fee every year, for each module. Long story short, it became cost prohibitive to continue with Oracle with the licensing structure. The licensing issue became the final push to get us to embrace a new system.

While researching ERP companies, we found SYSPRO through a simple Internet search. We reached out to them via the web site and immediately heard back from them. We spoke with SYSPRO and set up a JAD session with the implementation team.

From the moment the JAD team walked through the door it was apparent that we were no longer small fish. We were treated with respect as the team took the time to not only understand how we did our business, but also why we did it in the manner that we do. They listened to every issue we had with our current system, they proposed how things could work in SYSPRO, and they outlined a path to success.

We had a short window of opportunity to choose an ERP system and to implement it. SYSPRO had the approach nailed down for just this scenario. Working with the implementation team, Prudential was able to setup the system, scrub and then convert data from Oracle into SYSPRO, implement a bar coding and hand held solution and train users in just four months.

Prudential Lighting offers a wide range of catalogued parts with a huge amount of options for every fixture. We also offer custom luminaires designed as partners with our customers. This leads us to a daunting amount of stock codes to deal with. SYSPRO worked with us to organize the data and helped us come up with ways to maintain counts and organization of over 140,000 stock codes.

zenDue to the variety in our catalogue and our make-to-order environment, we had to come up with a way to enter our orders without sorting through thousands of stock codes. The solution we chose was to utilize the Product Configurator. We had a unique method of creating the descriptions we use for our products which consists of horizontally concatenating all of the options that the customer has chosen into one unique description for that product. This was not something that appeared to be immediately available using SYSPRO. What we found was that by thinking outside of the box, we were able to utilize what was in the box with SYSPRO. The customer is not expected to bend to the software; the team at SYSPRO is always up to the challenge of making the software work for the customer.

The difference has been astounding. Within the first week, it was apparent that the right choice had been made. The SYSPRO system is stable. No longer are we spending a fortune on consultants and IT support just to keep the system running, like we were with Oracle. No longer are we battling our own customizations. What we gained by switching to SYSPRO was freedom to do our business and have a system working for us rather than working to make the system function.

SYSPRO utilizes a completely different approach to business than the Tier 1 vendors do. No customer is a small fish to SYSPRO. Our experience has been a partnership. Both companies are invested in making Prudential Lighting a success. When issues come up, a simple phone call or email leads directly to support from SYSPRO.
About a year ago we had a system-wide hardware disaster. Our servers failed and it was at that point that we found out that our backups were not being written correctly. When we contacted SYSPRO in a panic, they immediately sprang into action to help us. We spent a week recovering data, rebuilding our system and getting caught up. Every step of the way, they were there with us. SYSPRO USA had us in touch with others on the international team and we had employees staying late with us, helping us over the weekend. We had our hand held every step of the way during that extremely trying time. SYSPRO went above and beyond the call of duty to guide us and get us back on track. There is no way if we were still a small fish in a large pond that we could ever have gotten that attention and care.

For any company that is feeling the pain of being the small fish in the large Tier 1 ERP company pond, consider SYSPRO as the alternative. There is no reason to continue to try to make your company fit the mold that is set by these companies. Although they make work well for some, for others it is frustrating and costly to try to fit into their models. SYSPRO has been the perfect solution for Prudential Lighting. We gave up paying third party companies to bridge the gap between how the software worked and what we needed. What we gained was a stable system and a partnership that is beyond compare.

-Jaime Ditterline, Prudential Lighting

jaimeJaime Ditterline has worked with Prudential Lighting for 8 years. She wears many hats at the company but is primarily in charge of implementing and managing software solutions. She is the in-house Crystal Reports writer and in charge of maintaining the Syspro solution. She believes that most companies would benefit from an ERP solution and that there is great opportunity for employees to advance in their careers as they embrace the task of implementing software.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.


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May 13

SYSPRO ERP Equipped Machinery Manufacturers Well-Positioned to Handle Predicted High Demand

Study Predicts Machinery Market to Hit New Peaks in Current Five Year Period

SYSPRO, a provider of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that manufacturers utilizing SYSPRO ERP are well-equipped to handle the predicted high demand for capital machinery.

According to a study prepared and issued by IHS Technology and reported by American Machinist, the demand for machines for a variety of uses will drive a 6.3% annual improvement in revenues this year with continued high growth through 2018. “The improving economic outlook is a key factor in the strong growth of machinery in the coming years,” stated Andrew Robertson, Senior Analyst for Industrial Automation.

Joey Benadretti, SYSPRO USA President, notes that those machinery manufacturers utilizing SYSPRO ERP (Enterprise Resource Planning) software are well-positioned to leverage the increased demand for machinery and equipment of all types.

“SYSPRO ERP encompasses all areas of software required by manufacturers, enabling costs to be tightly controlled and products to be tracked through the manufacturing process and along the supply chain,” says Benadretti. “In addition, SYSPRO software facilitates communication and collaboration with critical suppliers and customers, supports rapid time-to-market for new products and manages orders and inventory in accordance with the adoption of Lean Manufacturing principles.”

SYSPRO USA offers machinery and equipment manufacturers — from mixed-mode manufacturing to complex collaboration between manufacturers, suppliers and customers — a comprehensive range of technology solutions at a competitive cost point and in support of Lean Manufacturing:

• Financials — to help manage capital, track expenses, and assess customer and product profitability
• Contact Management and EDI (Electronic Data Interchange) — to accurately communicate with a bewildering array of global suppliers
• SOA (Service Oriented Architecture) — to enable rapid integration of suppliers’, customers’ and other business partners’ systems
• Planning and Scheduling — to manage the intricate parts scheduling, fabrication and assembly process of unique items
• Supply Chain Management — to successfully orchestrate the movement of parts to support Lean Manufacturing, minimizing inventory carrying costs
• Full traceability — through all transactions, enabling the reduction of inventories and improved capacity utilization, including Lot Traceability to monitor performance of suppliers, engineering changes and facilitate recalls
• Quality Control — to minimize reverse logistics, warranty repairs and other costs
• Easy integration with computer aided design and manufacturing systems (CAD)
• Engineering Change Control — to augment or eliminate the paper trail that traditionally accompanies changes to product design data
• Factory Scheduling — to facilitate the management of the supply chain, from planning and execution to the identification and remediation of potential problems
• Assets Register — to address the asset intensive nature of the industry by providing planning and control tools for capex expenditure and asset depreciation.

A special report from Vital Analysis also discusses the ability of SYSPRO ERP to meet the needs of the equipment and machinery sector. Vital Analysis President Brian Sommer writes, “SYSPRO’s offering in the machinery & equipment sector fits the bill well. It supports a variety of differing business needs in this space. More importantly, it helps all producers become operationally excellent while developing other key strategic competencies. . . The SYSPRO product line is a very complete product line for this space. It possesses, front to back, a set of applications to manage the initial customer contact through order processing, manufacturing and post-production service.”

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.


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Apr 22

SYSPRO ERP is the Choice of EnCore Interiors, a Leading Supplier of Aircraft Interiors

EncoreEnCore Interiors Chooses SYSPRO to Gain Insight into Operations, Consolidate Reporting, Meet Exacting Customer Requirements

SYSPRO, a provider of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that EnCore Interiors, Irvine, CA-based supplier of aircraft interiors and composite structures to the aerospace community, has selected SYSPRO ERP software and is implementing the solution at the company’s California operations in Irvine, Seal Beach and Brea.

Zach Rush, EnCore Technology Manager, explains that the company had been using Excel spreadsheets and QuickBooks but needed a more sophisticated solution to “consolidate reporting, better control inventories, gain insight into operations and meet exacting customer demands, among other requirements.”

Encore 2Says Rush, “We needed to get all our operations integrated and on the same path. To be clearly ahead, we wanted a solution that will provide us visibility – and the tools to tell us where we stand. For example, one of our weaker points was materials control, and this is one of the principle reasons which prompted our search for ERP. We need to make sure that we have all our customer orders filled on time and that we have all the materials to support production and so on.”

Rush explains that EnCore was on the verge of selecting Epicor, but after EnCore’s employees viewed the demonstrations provided by SYSPRO, they voted to go with SYSPRO based on the software’s ease of use and the ability to “tailor” the solution to meet the exacting needs of EnCore and EnCore’s customers. “For example,” he says, “a lot of our employees weren’t used to using ERP software, but because SYSPRO looks like Windows and has a tailorable interface, we felt the transition to the new software would be easier with SYSPRO.”

Rush voices enthusiasm over the implementation assistance provided by SYSPRO and the SYSPRO team’s development of applications to meet the specific needs of EnCore’s largest customers. Says Rush, “The implementation expertise provided by SYSPRO has been ‘awesome.’ ” He muses, “Normally, when you buy software, they give you a bunch of support ahead of time and then they kind of drop you. However, SYSPRO service has been exemplary.”
Rush also explains that the company’s largest customer, Boeing, had been urging EnCore to select a system that could also support the requirements of Boeing’s suppliers.

Commensurately, SYSPRO developed a solution that enables Boeing to submit orders in a spreadsheet format with the ability of EnCore to enter the list into SYSPRO ERP without any data entry conversion. “In fact,” says Rush, “SYSPRO not only developed the solution, but also supported EnCore by being present to respond to questions when the solution was demonstrated to Boeing personnel. Not only was Boeing very impressed, never having seen a supplier exhibit such dedication, but Encore is now also listed among Boeing’s top vendor providers, and we have seen an increase in order from Boeing as a result.”

About EnCore Interiors
EnCore supplies aircraft interiors and composite structures to the aerospace community through a combination of innovative designs, manufacturing excellence and a personal commitment to the company’s employees and customers.

EnCore has established two platforms — EnCore Interiors and EnCore Composite Structures. The interior division has two facilities, one dedicated to monuments (i.e., galleys, lavatories, etc.) located in Irvine, California, and one focusing on Floor Panels for Boeing, located in Seal Beach, California.

The Irvine facility has seen sales increase four-fold since EnCore acquired the operation in April, 2011. Growth has been so robust that the operations in Irvine will be moving to a facility in Huntington Beach in 2014 to double the capacity. The Seal Beach building is gearing up to supply integrated Floor Panels for all B737 and B747 aircraft beginning in 2014.

EnCore’s composite structures division operates out of 120,000 square feet in Brea, California. Complex composite structures (i.e., engine nacelles, ducting, etc.) are produced to serve the growing demand for composite structures on both commercial and military aircraft. EnCore projects revenues (firm backlog) to be near $100MM by 2015.

For more information,visit www.encoreaerospace.com

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.


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Apr 16

SYSPRO is a Finalist for Two Network Products Guide Awards

npgSYSPRO Named in “Hot Company” and “New Product” Categories; Winners to Be Honored in San Francisco on April 28, 2014

SYSPRO, a provider of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that the company is a finalist for two Network Product Guide awards. The awards will be presented during an awards dinner on April 28, 2014 in San Francisco.

SYSPRO, one of the software industry’s most honored companies, is a finalist in the category “Hot Company,” based, on a combination of outstanding company performance, leading edge ERP software, exemplary customer service and a depth of honors that the company and its management have received during the past several years.

Among the recent honors SYSPRO has received are:
• American Business Award for Outstanding Customer Service;
• Positioning in the “Leader” Quad of the Nucleus Research ERP Value Matrix;
• American Business Award for SYSPRO Espresso, in the Category “Best New Product or Service of the Year – Software – Mobile Operations Management Solution;”
• SYSPRO finalist status for an ECN Impact Award for “Green Technology.”
• SYSPRO USA President Joey Benadretti was also honored as a Supply and Demand Chain Executive “Pro to Know” and a “CRN Channel Chief.”

SYSPRO has been named a Network Products Guide finalist in the New Product Category for SYSPRO 7, the newest version of SYSPRO Enterprise Resource Planning software.

SYSPRO 7 provides users with significant benefits including greater scalability, mobility and performance to effectively streamline business processes. Styled on the latest Windows technology, the intuitive solution brings active tiles and touch screen capabilities to its existing user interface, enabling manufacturers and distributors to easily create tailor-fit environments for their own systems. SYSPRO 7 has already earned plaudits in a number of countries.

About Network Products Guide Awards
As industry’s leading technology research and advisory publication, Network Products Guide plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. You will discover a wealth of information and tools in this guide including the best products and services, roadmaps, industry directions, technology advancements and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research methodologies developed and enhanced by industry experts. To learn more, visit www.networkproductsguide.com


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Apr 08

SYSPRO ERP is the Choice of Cross Aluminum

Cross Aluminum LogoSYSPRO Selected Over Infor, Sage and Industry Specific Fenevison to Facilitate Efficient Growth, Maximize Employee Productivity, Ease Employee Training

SYSPRO, a provider of best-of-breed, award-winning enterprise resource planning (ERP) software for on-premise and cloud-based utilization, today announced that Cross Aluminum Products has chosen SYSPRO ERP to facilitate organized growth, maximize employee productivity and ease the training of new employees. The Niles, Michigan-based company had been utilizing Quick Books, but the growing individual employee workload and the need for organizational enhancements prompted the search for an Enterprise Resource Planning (ERP) software solution.

According to Jake Leets, Production Manager, “We are in the process of growing and knew that the current procedures would not grow with the business. We needed something that would help us grow with as few growing pains as possible.” After an extensive search, the company chose SYSPRO ERP over Infor Visual, Sage 100 and Fenevision by Fenetech, the latter being an industry specific software solution. “However,” says Leets, “we liked the fact that SYSPRO was independently owned and had a high customer retention rate. It wasn’t a software company that we believed would be bought up and changed. We also appreciated the support we received from SYSPRO. When I called SYSPRO, I was directed to people by name that could help me with whatever question I had. I felt as if the SYSPRO staff was more personable, and they didn’t push me back to their local reseller. Adds Leets, “Our local SYSPRO reseller was absolutely terrific, as well. They took time to answer any questions we had and comforted us with our long-term concerns. They made sure that we were as informed as we could be about the product before we signed anything. It was a great experience.”

What does Leets look for from SYSPRO ERP? “We hope to gain better insight into company operations, superior inventory control and more accurate forecasting, among other gains,” he says, adding, “One of our major concerns in our effort to grow the business is bringing in personnel to handle the workload. We have a lot of responsibilities required for each individual which makes it very difficult to train any particular position. For instance, an estimator would have to have considerable knowledge of the products we produce. All of our estimators have been with us for over 15 years. We believe SYSPRO will provide us the tools to make this position easier to fill and hopefully we can hire more individuals with less responsibilities so those individuals can be better at their specific jobs.

“During our busy season, customers are constantly following up on their orders and the schedules assigned to them. Sometimes forecasting can be very difficult and stressful. We are constantly striving to give our customers as much information as possible during their order process and SYSPRO will really help us with that.

“With the current inventory procedure we have now, it makes it very difficult to keep track of over runs or shortages. This ultimately costs the company money, and this is one area I am excited to change. SYSPRO MRP appears to be exactly what we need to help in all areas of the shop floor inefficiencies.”

Founded in Dowagiac, Michigan, in 1977, Cross Aluminum Products began working from a special extrusion design, conceived by the founder of the corporation. Our flush doors are often used in universities, secondary and elementary schools, waste water treatment plants, prisons, and other institutional facilities. Our narrow, medium, and wide stile & rail doors provide appealing entrances for office buildings, schools, churches, and mall entrances.


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Mar 25

SYSPRO is a Finalist for an ECN Impact Award!

ECN impact AwardsSYSPRO Honored in “Green Technology” Category

SYSPRO, the leading global supplier of on-premise, cloud and mobile Business ERP Software for manufacturers and distributors, announced today that the company is a finalist for an ECN (Electronic Component News) Impact Award. SYSPRO is recognized in the category “Green Technology,” for the sustainable practices enabled by the SYSPRO (Enterprise Resource Planning) ERP solution.

SYSPRO was one of the first companies to pioneer a ‘green’ ERP solution, when in 2003 it introduced the SYSPRO Material Yield System, which enables cut-shape suppliers to reclaim remnants for future use, saving them from landfills.

Today, SYSPRO Green-Enablement encompasses programs across multiple dimensions: Energy Efficiency; Waste Reduction; Recyclable/Re-Use of Resources and Energy Efficiency.
SYSPRO Energy Efficiency initiatives include:

SYSPRO Load Planning, which helps companies to combine delivery loads, reducing the number of required truck/delivery trips;
SYSPRO SRS, an analysis component enabling customers to create reports, queries and/or customized views for measuring success against green initiatives;
SYSPRO Document Management, a calculated information lifecycle management solution for determining and optimizing paper vs. electronic storage methodologies;
SYSPRO Factory Scheduling, which facilitates efficient use of all resources tied to people, power and materials on the factory floor.
The company’s Waste Reduction capabilities enable companies to cut down on paper/waste:
SYSPRO Electronic Funds Transfers and Credit Card Interface to reduce the number of paper checks issued and received;
SYSPRO Contact Management, cuts paper utilization by electronically accumulating all contact details (emails, documents, etc.) in a single location;
SYSPRO EDI (Electronic Data Interchange) lets companies electronically transmit documents to suppliers and customers, speeding communications while reducing paper use;
SYSPRO Web Applications allow customers and suppliers to leverage Microsoft .NET technologies for communicating and exchanging paperless documentation via a Web Portal;
SYSPRO Forecasting reduces inventory guesswork that can lead to surplus parts, materials and unneeded space storage facilities;
SYSPRO Reporting Services (SRS) substantially reduces paper associated with general reporting, as well as sales documents, invoices and purchasing statements.
A third and powerful category of SYSPRO Green Enablement is Recyclable and Re-Use. This category includes:
SYSPRO Work in Progress Scrap Analysis reduces scrap waste during production cycles by capturing and analyzing live data on evaluating potential re-use of materials;
SYSPRO Material Yield System enables cut-shape suppliers to recycle and re-use remnants identified in the Work in Process Scrap Analysis. (The Material Yield System sends remnants back into stock with the automatic creation of part numbers and values; they then become part of the inventory from which new orders are filled.

Ali Salehi, Columbia Manufacturing Sr. Vice President, references the ways SYSPRO software functionality has been instrumental to the establishment of Columbia’s green practices, noting, “We could not operate without SYSPRO . . . SYSPRO functionality . . . expedites material resource planning and purchasing while SYSPRO inventory forecasting, enables, as it were, our ability to ‘see the future’ so we can regulate our purchase of chemicals, water usage, electricity and all the items related to our manufacturing of school furniture.

“For example,” he says, “SYSPRO data contributed to our plating operation’s water usage reduction — from 150,000 gallons per day to 3,000 gallons per day — also reducing chrome usage by 93% and nickel purchases by 75%.” Columbia’s environmental safeguards also include the recycling of all waste steel, corrugation, wood and trash. The latter goes to a plant, where it’s converted into fuel cells for power plants.

Salehi points out that Columbia has been utilizing SYSPRO ERP software since 2004, selected on the recommendation of a search committee tasked with seeking a replacement to the company’s incumbent, outdated ERP system. SYSPRO was the choice from a field of 15 candidates. “We found SYSPRO to be the most adaptive to the nature of our business and unsurpassed for flexibility, ease of use and training,” says Salehi.

The following is a list of Columbia’s environmental achievements, many of which were facilitated utilizing SYSPRO ERP software:

• Elimination of 100% of all V.O.C.’s (Volatile Organic Compounds) with a painting operation that is 100% powder coating.
• Reduction of water usage from 150,000 gallons/day to 3,000 gallons/day.
• Using 100% recycled wood flour in hard plastic seats, backs and tops.
• Using up to 25% recycled post industrial products in soft plastic components.
• Recycling 100% of excess wood products and pallets.
• Recycling 100% cardboard and paper products.
• Recycling 100% of scrap steel.
• Recycled wood and paper products are converted to fuel cell cubes replacing coal in power generator plants.

The ECN IMPACT Awards are designed to highlight the top products and services in the electronic components industry. The categories include: Boards, Modules, and Embedded Systems; Cooling and Thermal Management; Electromechanical and Mechanical Devices; Semiconductors; Enclosures, Packaging and Interconnects; Optoelectronics; Solid State Lights; Power Sources and Conditioning Devices; Sensors; Test & Measurement; Microwave and RF; Tools, Kits and Reference Designs, Green Technology and Market Disrupter. Each category will call attention to products and services that had a particular impact on the industry in 2013. The awards presentation will be held on May 6, 2014, in the Castellana Ballroom in the Las Vegas Cosmopolitan Hotel.


Permanent link to this article: http://responsibleerp.com/wordpress/syspro-is-a-finalist-for-an-ecn-impact-award/

Mar 12

Three tips to get the most from your ERP System

automate_documentsAs an ERP professional, there are two questions that I am asked quite often by both prospective and current customers. I already addressed the first question, ‘How do I know my business needs ERP’, in an earlier blog and would like to focus on the second question, ‘How do I get the most out of my ERP system?’ Simply put, there are several ways to optimize your ERP solution, but these three tips can help improve the entire process:

Choose your vendor carefully:
Choosing the right ERP vendor is probably the most important factor when trying to get the most out of your system. With so many vendors offering a variety of solutions, it’s important to do research, focus on your business needs and find out how the ERP System will support those needs. In addition to this, major factors to consider are the cost and time it will take to implement the system, and the vendor’s company culture, consistency and customer success rates. Pay attention to the vendor’s options for User education and training; your knowledge of the software’s functionality is imperative to success and ERP ROI. We provided some more tips on choosing ERP vendors and factors to consider here.

Invest in your software training and education so you can use utilize your modules to their fullest potential:
As I briefly mentioned above, having proper knowledge of how to use your ERP system should be a priority for your business. Without this knowledge, your use of the software will never be at its fullest potential. Think of it this way: ERP systems streamline your business and make processes more efficient- why would you dig a hole with your hands when you have a shovel? By scheduling the training you and your employees need up front, and ensuring all relevant staff participates fully, your business can avoid a world of hurt and expense down the road – and also foster a sense of confidence and positive perception about the new system. Let’s face it, when we don’t know how to use a program or tool, we get frustrated about it, and see it in a negative light, thereby making us dread when we need to use it. But those feelings can be instantly reversed when we suddenly have an understanding of how it works. And with the optimized knowledge, your modules will be used to their fullest potential.

SYSPRO offers many training options on a monthly or bi-monthly basis and these options cater to each respective customer’s individual needs. In a previous blog we discussed the value of ‘bite-size learning.’

Don’t resist your system due to fear of change:
By nature, humans are creatures of habit. We like what we’re used to, what we know and we generally aren’t open to change. When implementing a new system, fear of change and ultimately resisting the new system can be a huge hurdle for the company. To find success with your ERP system, it’s important to cope with new capabilities and spend time learning them, not stopping and giving up when you hit a road block. If you share some of these fears with your sales and implementation team, they can use their best practices to walk you through it and find a solution. We’ve recently offered some tips on preparing yourself for change.

Open communication with your vendor about your business goals is the best way to get the most out of your system. Utilize the tips above and create your own best practices for your ERP solution success.

What other suggestions would you add?

-Erin Blake, Marketing Specialist, SYSPRO USA

Erin BlakeErin Blake is a Marketing Specialist at SYSPRO, USA and joined the company in early 2011. Erin attended the University of Southern California (USC) where she graduated with a BA degree in Communication from the renowned Annenberg School of Communication. Erin has extensive experience in Marketing and PR, including a past position at Tesla Motors. Erin is a member of several technology organizations, including TechAmerica Orange County and the Technology Council of Southern California. In late 2013, Erin was recognized by ERP Focus as one of their 2013 ERP Writers of the Year.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.


Permanent link to this article: http://responsibleerp.com/wordpress/three-tips-to-get-the-most-from-your-erp-system/

Mar 12

The 5 Myths of Selling ERP to Mid-Market, Private, Family Run Companies

Business handshakeOver the years, I’ve heard many professionals in the software industry say that they dislike selling ERP software solutions to family-run businesses. I have a difficult time relating to them because I feel quite the opposite. I love working with and supporting these close-knit private businesses, since I feel they are truly the lifeblood of the American economy.

While many do have their idiosyncrasies, typically, this does not adversely impact the post-sale success of the project. Family-owned environments tend to be very intimate, concerned about their information and processes being publicized and, of course, have a deep sense of commitment to both family members and staff. As with anything, there will always be exceptions, but generally these businesses are desirable and receptive audiences.
Below are five myths that, from my experience, do not accurately portray the workings of a family-run business:

Myth 1: Family Members are Hard to Please
The passion of family members who work together is hard to beat. There is so much vested interest, closeness and camaraderie. Typically, interested family members are the ones who get involved along with their staffs, who are closely managed in these projects. When the job is done right, the outcome is highly appreciated. However, there has to be value to any project, and it needs to be “served” with fairness, honesty and integrity. Positive outcomes increase the pride of ownership, and that is something which is continually important in dealing with this type of customer.

Myth 2: Family Run Businesses have a “Mom & Pop” Mentality
In many mid-market, family run establishments, there is a common trend of pushing education, and this creates a broader mentality and a drive toward more strategic and growth-minded thought. The “Mom and Pop” mentality is usually shed in the early transition of growth, as these businesses educate themselves, find stability and grow from small to stronger and healthier mid-sized enterprises.

Myth 3: Family-run Businesses have Difficulty Making Decisions
Family members may debate a lot more because of their vested interest, involvement and close relationship, but once the path of success is shown, they are very apt to determine direction. These decisions help to stimulate growth, improve bottom line results and enhance quality overall. At the same time, I have found that there is often a restrictive attitude of extending into unknown markets or expanding product lines very quickly. This approach may sometimes limit the speed of growth, but it also permeates a natural control mechanism that reflects good financial conservatism.

Myth 4: Family Owned Businesses do Not Pay
I’ve come across ERP professionals in the past who have claimed that have run into difficulty working with family-owned businesses, because they believe these organizations place themselves on stern financial restrictions and therefore, don’t want to pay. In my experience, it is quite the opposite, since both company name and family reputation are at stake and highly protected. While financial controls are often more emotive than structured in order to avoid waste, supportive documentation for services rendered tend to accelerate their desire to pay on time. There is often less reluctance with family-owned establishments to “put off tomorrow what can be done today,” since there is no obligation to shareholders.

Myth 5: Family Businesses do not Appreciate ERP
This view is typical of outsiders who have little understanding of ERP (Enterprise Resource Planning) Software and the benefits of having a system in place. ERP is a necessity in mid-market businesses where control over areas, such as cost, quality and delivery are central to running the company. ERP is critical to good decision making and effective management over inventory, complex data, multiple locations, etc. Even though ERP can be complex, so are family run businesses, and they must adjust to their growing needs in order to remain competitive. The benefits of user friendly ERP software can easily be demonstrated with case studies that reveal the successes that similar size, family owned businesses have achieved.

Family run organizations will continue to grow in this post-recession economy, and I believe they are the cornerstone of job growth within the United States. Even though their characteristics may be peculiar to some, they are eager for growth and are the backbone of America and our rising economy.

-Joey Benadretti, President, SYSPRO USA

JoeyBenadrettiJoey Benadretti has over 30 years’ experience in working with manufacturers and distributors and has spent the past 25 years with SYSPRO, a worldwide producer of ERP software. Benadretti has extensive experience in working with senior industry consultants, analyst firms and editors and is extremely active in the software community.

SYSPRO is the leading supplier of ERP software to mid-market manufacturers and distributors. SYSPRO has more than 14,500 licensed customers in over 60 countries around the globe. If you’d like an ERP expert to contact you and further discuss how SYSPRO ERP can streamline your business processes, please contact us here.


Permanent link to this article: http://responsibleerp.com/wordpress/the-5-myths-of-selling-erp-to-mid-market-private-family-run-companies/

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